Miele MOVE

Your digital solution for efficient machine, data and process management.

MOVE your business

For business owners, digitalising processes is key to success. Miele MOVE connects commercial machines, improves processes and helps to cut running costs: intuitively, transparently and efficiently. The platform combines intuitive user interfaces with intelligent assistance tools, opening up new opportunities for transparent machine management.

Manage your data

You manage your machine data all by yourself – with helpful tools that reduce your workload and cut costs.

A tablet shows how simple it is to manage data on the digital platform Miele MOVE

Machine status
You can view all important machine information live any time and anywhere – including performance and programme data, capacity levels and usage rates. This way, your teams are aware of machines usage rates and can identify areas of action. This saves unnecessary trips and helps to generate accurate reports.

Machine overview
Miele MOVE shows all important information about the connected machines live. You and your team can instantly see which machines are being used and how frequently, when a programme is due to end, or whether a service technician is needed.

Programme history & statistics
The platform saves process data about completed programmes and prepares a visual analysis of operating data – both live and historically. As a result, you can view all processes, receive support in adhering to hygiene requirements, and gain access to long-term evidence concerning the successful completion of special programmes (e.g. disinfection programmes).

Optimise your workflow

Optimise workflows and improve user safety – with intelligent features that streamline your processes and automate measures.

A person is working on a laptop with a smartphone in their hand

Fault management
Miele MOVE automatically informs users when a fault occurs. If you e-mail the in-depth fault messages to Miele or to an authorised service partner, the service team will immediately have all the relevant information to hand so they can initiate maintenance and repair processes more quickly.

Notifications
Miele MOVE automatically notifies you about events. You and your team can keep up-to-date with your machines’ status at all times from anywhere, enabling you to respond more quickly to faults or the end of a programme.

Interface to service partners
Service requests can be sent straight to Miele customer service and to authorised Miele service partners as well. If you forward your machine data, the service teams are able to analyse all the relevant information so they can act quickly to address your needs, for example bringing the right spare parts when they visit your premises. This saves time, effort, and repeat trips, enhancing the chances of you business to avoid down time.

Visualise your potential

You’ll see individual settings and potential savings – on an intuitive interface that keeps you informed of process and performance data.

A person is using the Miele MOVE platform on a laptop, there are washing machines in the background

Dashboard and widgets
The platform offers an intuitive interface with a customisable dashboard and widgets. This way you and your team will see only the information that is relevant to your work, enabling you to respond more quickly, safely and accurately to particular incidents.

Operating data logging and export functions
Miele MOVE logs, archives and exports relevant operating data, visualising these in simple graphics. This helps you to maintain hygiene standards and verify whether the prescribed process parameters have been met.

Analysis of machine performance
Miele MOVE logs the operating data for all machines and analyses capacity levels and frequency of use – both live and historically. This enables you to track valid machine and programme data at any time, and to identify simple trends for future capacity planning.

Empower yourself

Increase your independence and secure your processes – thanks to well-thought-out functions that adapt to your individual requirements.

A tablet display shows a data analysis by Miele MOVE in the form of numbers and infographics.

Customisation
Settings and notifications can be adapted to suit individual needs, requirements and locations. As a result, staff are able to access relevant data independently and make sure that everyone has the information they need.

Machine and location names
Machine names and location IDs can be modified and adjusted at any time. As a result, you and your team can keep an eye on all your machines, all of the time.

Machine connectivity
In the future, Miele MOVE will connect all compatible Miele Professional machines. Provided you are online, you and your team will be able to access information at all times wherever you may be, be it from desktop PCs, smartphones or tablets. This helps you to rest assured, improves processes, and gives you more freedom.

Remote update
With Miele MOVE, you can also keep your machines up to date at all times. You will receive automatic notifications as soon as new software is available for one of your machines. You will also receive information and instructions on the latest software updates. This function depends on the type of machine used and its software version.

Simple, quick, professional: using Miele MOVE

Does digital machine management sound too complicated? With Miele MOVE, it is incredibly easy. Miele MOVE works on all terminal devices and across all connected Miele Professional machines. The platform can be used directly from desktop PCs, tablets and smartphones.

Miele MOVE – Our compatible machines

Discover the ideal platform for successful machine management.

Miele MOVE offers numerous monitoring and assistance tools to record the operating data of your smart Miele Professional machines, set individual configurations and keep track of your costs. Miele MOVE supports companies of all sizes and covers all requirements regarding machine management, whether you have one machine or many. What are you waiting for? MOVE your business.

The next step – don’t let your business get left behind.

Connected is always better: discover the benefits of digital machine management and professional process optimisation to save time, money and a whole lot of work.

FAQs

1. What are the benefits of Miele MOVE?

2. Who is Miele MOVE suitable for?

3. What are the technical requirements for using Miele MOVE?

4. How do I connect a machine?

5. Which machines are compatible with Miele MOVE?

Additional answers to your questions