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Support for yourCordless Vacuum Cleaner

Middle and top indicators flashing quickly

The middle and top indicators on the vacuum cleaner are flashing quickly.

“Battery not recognised” fault (Triflex HX1).

Risk of injury caused by rotating roller brush.

Switch the vacuum cleaner off with the On/Off switch on the Comfort handle.

Insert the original Miele lithium-ion rechargeable battery.

“Jammed roller brush” error (Triflex HX2 and HX1R)

Insert the Carpet Care roller brush instead of the roller brush fitted as standard.

  • Unlock the side cover on the electrobrush so that the  symbol becomes visible .

  • Lift the cover up as far as it will go .

  • Remove the roller brush that has been fitted as standard .

  • Insert the Carpet Care roller brush.

  • Close and lock the cover.

Select a lower power level.

  • There are 3 power levels to choose from on the Comfort handle:

    Min. = lowest power level for light soiling

    Eco = medium power level for normal soiling

    Max. = highest power level for heavy soiling

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